Privacy Policy
Effective Date: September 2025
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Kissimmee Countertops collects, uses, and safeguards your information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information in the following ways:
- Contact Information: When you fill out forms on our website, request a free estimate, contact us via phone, or schedule a service, we collect your name, phone number, email address, and property address.
- Service Information: Details about the countertop services you are interested in, including material preferences (granite, quartz, marble, or custom), project scope, and installation details.
- Payment Information: If you make a purchase or pay for services, we may collect billing details such as credit/debit card information or bank transfer details.
- Cookies & Usage Data: Our website uses cookies and tracking technologies to collect information about your browsing behavior, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: To schedule free in-home estimates, deliver countertop installation and related services, and offer customer support.
- Communication: To respond to inquiries, send appointment confirmations, service updates, and promotional offers.
- Service Improvements: To analyze website usage and improve our offerings, user experience, and marketing.
- Payment Processing: To securely process payments for services provided.
- Legal Obligations: To comply with legal, regulatory, or tax requirements.
3. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share your data in the following cases:
- Service Providers: With trusted third parties who assist with operations (e.g., payment processors, IT support, scheduling platforms).
- Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to authorities.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of internet transmission or storage is 100% secure.
5. Your Choices & Rights
You have the right to:
- Access & Correction: Request access to your personal data and corrections if inaccurate.
- Opt-Out: Unsubscribe from marketing emails by following the instructions in the email or contacting us directly.
- Data Deletion: Request deletion of your personal information, subject to any legal or contractual obligations.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, but some website features may not function properly.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Kissimmee Countertops
📞 407-305-6541