Terms of Service

Effective Date: September 2025


These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website or engaging with our countertop services, you agree to comply with and be bound by these Terms. Please read them carefully.


1. Acceptance of Terms

By accessing this website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree to these Terms, please refrain from using our website or services.


2. Services Provided

Kissimmee Countertops provides professional countertop services for kitchens and bathrooms, including but not limited to:

  • Countertop Installation (granite, quartz, marble, and custom options)
  • Custom Countertop Design
  • Countertop Resurfacing & Repairs
  • Countertop Edge Profiling
  • Backsplash Installation
  • Countertop Removal & Disposal
  • Free In-Home Estimates for Granite and Quartz Countertops

We reserve the right to modify, update, or discontinue any of our services at any time without notice.


3. Service Agreement

When you request a service, we will provide you with a free estimate or quote outlining the details and costs. By accepting the quote, you enter into a service agreement. Payment terms and conditions will be included in your agreement and must be adhered to.


4. Payments & Fees

Payment for services is due as outlined in your service agreement. We accept payments via major credit cards, debit cards, and bank transfers.

  • Late payments may result in additional fees or service delays.
  • All pricing is subject to applicable taxes.


5. Cancellations & Refunds

Cancellations: You may cancel a scheduled service by providing at least 24 hours’ notice. Failure to provide timely notice may result in a cancellation fee.

Refunds: Refunds are only issued if:

  • You cancel a service before it has been rendered, or
  • We are unable to provide the service due to circumstances beyond our control.


6. Client Responsibilities

To ensure we can provide our services efficiently, you agree to:

  • Provide accurate and complete information regarding your property and service needs.
  • Ensure the installation area is accessible and free from obstructions on the scheduled date.
  • Obtain any necessary building permits or approvals required for countertop or backsplash installation.


7. Limitation of Liability

While we strive to provide high-quality services, Kissimmee Countertops is not liable for:

  • Damages caused by natural events, including weather, accidents, or unforeseen circumstances.
  • Injury or damage resulting from misuse or improper maintenance of countertops or related materials after our service is completed.
  • Any indirect, incidental, or consequential damages that may result from the use of our services or website.


8. Warranties

We provide warranties on certain materials and services, as specified in your service agreement. Warranty coverage may vary depending on the type of countertop or installation. All warranties are subject to conditions and limitations outlined in your agreement.


9. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Kissimmee Countertopsand protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content from this website without prior written consent.


10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these Terms periodically.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes arising out of or related to these Terms shall be resolved in the courts located in Osceola County, Florida.


13. Contact Information

If you have any questions about these Terms, please contact us at:

Kissimmee Countertops
📞 407-305-6541